User Privacy Policy
We at Verywell Casino take privacy seriously. This Privacy Policy explains how we collect, use and protect your personal, technical and transactional information when you use our site and services. It covers the types of data we gather, the purposes for processing, retention periods, and your rights to access, correct or delete your data. The page also explains cookies and tracking, data sharing with third parties where required, and how to contact us about privacy. Using our services indicates acceptance of the practices set out below.
Types of data we collect
Personal data
Name, date of birth, contact details, identity documents and any other information you provide when registering or verifying your account.
Technical data
IP address, device identifiers, browser type, operating system, log files and activity data generated while using the site or app.
Transactional data
Payment details, deposit and withdrawal records, bet and game history, account balance and other transaction-related information.
How information is used
Provide and operate accounts; process deposits and withdrawals; verify identity; prevent fraud and abuse; maintain security; process payments; manage promotions and bonuses; comply with legal obligations; and analyse site usage for product and service decisions.
Data protection and security practices
Access to personal data is limited to authorised personnel and service providers. Data is stored on secure servers and protected using industry-standard technical and organisational measures. We regularly review security controls and apply updates to maintain protection.
Cookies and tracking technologies
Cookies, pixels and local storage are used for session management, preferences, analytics and fraud prevention. Third-party analytics and advertising partners may place cookies. You can manage cookie settings via your browser or the cookie controls in your account.
User rights
Individuals may request access to their data, correction, deletion, restriction of processing, data portability or object to processing where applicable. Consent may be withdrawn for non-essential processing. Requests can be made through account settings or by contacting our support team.
Data sharing and third parties
We share data with payment processors, identity-verification and fraud-prevention providers, analytics vendors, and other service providers that support our operations. Data may be disclosed where required by law or to protect legal rights. Third parties process data under contract and only for specified purposes.
Data retention
Personal data is retained only as long as necessary to provide services, meet legal obligations, resolve disputes and enforce agreements. Retention periods vary by data type and legal requirement.
Updates to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on the site with an updated effective date. Continued use of the service after changes indicates acceptance of the revised terms.