General Terms and Conditions

These Terms and Conditions govern access to and use of Verywell Casino, including account registration, casino games, promotions and payment features. They explain the rules that apply when you use our platform and set out the basis of the relationship between Verywell Casino and its users. By registering, accessing or using the service, you agree to follow these Terms and any additional conditions shown for a particular feature or promotion. Please read them before using your account. If you do not agree, do not register or continue using the platform.

Accounts and Eligibility

Account responsibilities

Keep your registration details accurate and up to date. You are responsible for activity carried out through your account and for keeping your login details private. Do not share, sell or transfer your account. Contact support if you believe someone else has accessed it or your details may have been compromised. We may ask you to confirm account information or provide identity documents, including before or during a withdrawal. Account access or transactions may be restricted while requested information is outstanding.

Eligibility requirements

You must be at least 18 years old and legally permitted to use the service where you are located. You must provide truthful information during registration. Access may be unavailable in certain countries or regions; do not use the platform where online gambling is prohibited or where you are not eligible. You may hold only one account for personal use. We may suspend or close accounts where eligibility requirements are not met.

Use of the Service

Acceptable use

Use the platform only for lawful personal entertainment. Do not interfere with the service, attempt unauthorised access, use another person’s payment method without permission, or exploit errors, software faults or game features. Cheating, fraud, collusion, abusive conduct and attempts to manipulate results or promotions are not permitted. We may restrict access or suspend an account if we reasonably believe these rules have been breached.

Bonuses and Promotions

Offer conditions

Each promotion has its own eligibility rules, expiry date and wagering conditions. Check the terms displayed with an offer before opting in or making a qualifying deposit. Restrictions may apply to games, payment methods, bet sizes, withdrawals and bonus conversion. Offers cannot be combined unless their terms allow it. We may cancel or adjust a promotion where required to correct an error, address misuse or apply its stated conditions. If promotion details differ, the terms shown for that specific offer apply.

Payments

Deposits and withdrawals

Use a payment method held in your name and follow the limits and instructions shown in the cashier. Available methods, currencies, fees and transaction limits may vary by account and location. Withdrawal requests may require account verification and are subject to the applicable payment method and account conditions. Processing times can vary. We may decline or return a transaction where payment details cannot be confirmed, a method is unavailable or these Terms have not been met.

Disputes and Changes

Questions and complaints

Contact customer support with your account details and a clear description of the issue. We will consider the information provided and respond through the available support channel. Do not include your password or full payment credentials in a message. These Terms do not limit any rights that cannot legally be excluded.

Updates to these Terms

We may update these Terms to reflect changes to the service, promotions, payment options or applicable requirements. The current version will be made available on the platform with its effective date. Continued use after an update takes effect means you accept the revised Terms. If you do not agree, stop using the service and contact support about your account.